SOLVED: Cannot open the Outlook window. Invalid XML, the view cannot be loaded

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If you see the following error: Cannot open the Outlook window. Invalid XML, the view cannot be loaded

The solution is to click START and type: Outlook.exe /ResetNavPane

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Categories: Office: Word, Excel, Outlook...

Tags: Cannot open the Outlook windowInvalid XMLMiscroft OutlookOutlook 2010outlook 2013

36 Comments

shah · June 18, 2019 at 11:44 pm

Thank you, it worked

Aluwani Muhali · November 6, 2018 at 12:20 am

Thanks a lot, i used this at the office to assist a very difficult user , Thanks

Ajmal · October 28, 2018 at 4:04 am

it doesn’t work, i Don’t know why

Ian Matthews · December 11, 2018 at 6:42 pm

If you can tell us what messages and errors you are seeing we might be able to help.

Nuwaa · August 7, 2018 at 3:37 am

It worked man!!!
Thank you!!!

pragnyajit pradhan · June 28, 2018 at 9:31 pm

Thanks a lot , after run the command it is started working immediately.

Abhilash · June 13, 2018 at 9:23 pm

Thanks Buddy..!

RK · May 8, 2018 at 8:53 pm

Awesome, thanks. Solved!

Lee/AR · April 1, 2018 at 2:49 pm

Fixed it. That space after exe is very important.

Anuj Kumar · March 13, 2018 at 11:55 pm

Thanks a ton. My problem is solved.

Kevin · January 8, 2018 at 1:56 pm

Update for Windows 10. Simultaneously hit the Windows key and the letter “x” on your keyboard. Then from the popup list, select “Windows Powershell Admin” and select ‘yes’.
cd C:\ to get the top of the tree.
cd ‘Program Files (x86)’ -type it EXACTLY as written
cd ‘Microsoft Office’ (Tip: You can type Micro and hit the [tab] key for auto complete)
cd ‘root’
cd ‘Office16’
Now the outlook.exe /ResetNavPane can be found and executed.

himanshu · December 28, 2017 at 1:28 am

great works.
thank you

sunil · November 6, 2017 at 10:26 pm

thxs a lot

sairamb · October 12, 2017 at 10:53 pm

Thanks Nice Great Job

sairam · October 12, 2017 at 10:51 pm

Yes. its a ultimate command, worked instantly in a fraction of second. Good job. Keep it up.

Dattatray · August 22, 2017 at 3:55 am

Thank You.. Great Help.

Published by Ian Matthews on October 23, 2013October 23, 2013