Office Apps like Word, Excel, Visio, Outlook, Project, Powerpoint, 2003, 2007 and 2010
If you have ever opened a Microsoft technical support case you will know that they seldom get back to you quickly. One case that we just opened is now at 28 hours, on a 4 hour SLA and even after pestering them twice, we haven’t heard a peep out of Read more…
Have you ever deleted a bunch of text or graphics from a Word document but found that the words and text below it did not shift up. That can be quite annoying but the problem is easy to fix. What you need to do is turn on the Hidden Characters Read more…
In an effort to improve searching in outlook Microsoft came up with the notion of Top Results. These so called Top Results are the three most relevant matches for your search in outlook according to Microsoft’s AI. For us and lot of our clients however having a computer guess what Read more…
In this powerpoint video tutorial we explain how to have a video play over more than one slide. There are two gotchas that you need to be aware of:
If you are frustrated by Outlook opening links in Edge browser, even though you have set a different default browser in Windows 10 and 11, then this video is for you. In this video, I will show you how to fix this issue and make Outlook respect your default browser Read more…
There certainly can be a lot of confusion when you see the “Looks like this isn’t a Microsoft account. Try another e-mail or sign up for a new one” as shown in screenshot below: Put simply, Microsoft Office 365 accounts from your company or school are not considered Microsoft accounts Read more…
We just had a client inquire as to exactly what happens when they remove a license from a Microsoft Office 365 user because that user has left the company and we thought you might be interested to know too so here’s the answer. What Happens To Email & OneDrive Data Read more…
Why Block PST’s? If you work in a corporate environment your legal department may have a requirement to stop users from exporting email to PST. At first this might seem silly or over controlling but there may be a good reason for it. REDUCE INTELLECTUAL PROPERTY THEFT Management may want Read more…
In this short video we demonstrate three ways to hide the Worksheet tabs in an Excel Workbook:
No-one wants the music to stop. In this video we explain how to set music to play in the background of your PowerPoint presentation as you click through your slides. We also explain that YouTube has made many thousands of songs and musical tunes available to everyone for free. The Read more…
UPDATE: OCT 2023 – Google / YouTube decided they did not like something I said about how to download YouTube videos, so they pulled our video. We recorded a new how-to video and posted it https://www.urtech.ca/2023/10/solved-video-how-to-play-a-video-over-multiple-slides-in-powerpoint/ If you want to play a video over more than one slide in PowerPoint, Read more…
After working on a file for a few months I found this message: Office365 Sorry, We Couldn’t Open FILE NAME Word Excel PowerPoint The error did not appear when trying to open the file using the Word WebApp, but did appear when trying to open the file using the full Read more…
Are you annoyed by having email go into your junk mail folder that you don’t want to go into your junk mail folder? In this video we show you have to easily manage white list email addresses and black list email addresses in Outlook. Control what goes into your spam Read more…
Every email has a mail header which contains routing, source, destination and validation information. If you are trying to troubleshoot an email message you need to understand the message header. To see the mail header: DOUBLE click on a message in Outlook so that it opens in a separate window Read more…
Microsoft, Google, Yahoo, Apple and others are not going to provide details on how their algorithms determine what is and what is not spam. What they will do is provide generalized explanations and allow email administrators (like www.URTech.ca staff) to see various “switches” and thresholds for categories. From these we Read more…
For those of us who work in the corporate world, Outlook is an absolute killer app we cannot live without. To make it better, Microsoft has been working hard to get the web version (OWA: Outlook Web App) to have the same functions and features as the desktop version. Today Read more…