We recently wrote two related articles you may find useful: If you are a Microsoft Partner and want to use your MS Partner benefits to open a new case, you have to add your Microsoft Partner tech support codes first. This is not hard to do but it is not Read more…
If you have ever opened a Microsoft technical support case you will know that they seldom get back to you quickly. One case that we just opened is now at 28 hours, on a 4 hour SLA and even after pestering them twice, we haven’t heard a peep out of Read more…
In this video, we will walk you through the process of upgrading your Veeam backup software for Microsoft Office 365. We’ll cover everything from checking system requirements, downloading the latest version, to running the upgrade process. This tutorial is designed for IT professionals and system administrators who are responsible for Read more…
Recently we were working with a client that had an obscure disk volume problem and we needed to find an even more obscure reference to that disk. In this article we will show you three different ways to list the details of a disk and its volume. This includes the Read more…
In the ever-evolving business landscape, small businesses are increasingly turning towards digital transformation to streamline operations and enhance efficiency. The shift from manual processes to sophisticated software solutions marks a pivotal change in how these businesses operate, compete, and grow. This article delves into the transformative journey of small businesses Read more…
In the past anything other than basic maintenance on Windows Server Update Services (WSUS) was a giant pain. Now you can do most of the work with simple scripts using Microsoft’s free SQL Server Management Studio. However, before we get to that you really should use the WSUS console to Read more…
We recently had a client with DHCP errors appearing every hour as shown below: PTR record registration for IPv4 address [[172.16.5.xx]] and FQDN cal2-e0cbbc90df.domain.com failed with error 9009 (DNS server not authoritative for zone.) It there are two known causes for this problem, both with easy fixes: 1 – Wrong Read more…
Ever-changing technologies appear to be only constant in a world where our virtual workspaces resemble real ones. In spring cleaning your home, the old gets swept away and the new comes in. It’s not much different on-line either. Recognizing Digital Clutter Like physical clutter, digital clutter consists of junk files, Read more…
We unbox and demonstrate the Tecurs bluetooth keyboard and mouse. This product is sold under many brands including Acolarid, Xukinroy, Tohakata, Tecurs, and more. This one is labled Tecurs KB566, but we think it has many models with various manufacturers. This is an Apple iOS specific bluetooth keyboard because it Read more…
If you restore files and folders from a Microsoft Azure Backup (MABS), but did not have permission to the file / folder you want to access, you will likely see a series of popup errors culminating with “You have been denied permission to access this folder. To gain access to Read more…
If you are a Microsoft partner like us and only deal with Microsoft Partner support intermittently, the process to open a case can be confusing so we decided to create this list of links to Microsoft Partner Support to help our staff: How a Microsoft Partner Can Open a New Read more…
If you are trying to RDP (Remote Desktop Protocol) to a remote computer or use SMB (Small Message Block) to connect to a remote share on your home network, using your Microsoft Account, you may be frustrated that you cannot connect. The problem is most likely that you are not Read more…
In this 2 minute video, we show you how to properly remove a WordPress site from your hosting provider using cPanel. This is an easy step that can help you free up space on your hosting account and improve your other website’s performance. If you’re hosting your WordPress site on Read more…
We recently had a client who needed to add a new domain to their Microsoft 365 and was very confused by the process. It turns out all they wanted to do was to Have email for that domain be processed through their existing Microsoft Office 365 account. This is actually Read more…
Contrary to what a lot of websites are saying, Windows 12 isn’t released, even in beta, and Microsoft has said little about it. All that we have today are a few leaks and rumors. OK with that disclaimer out of the way there are a few things Windows 12 facts Read more…
Because it is so inexpensive and simple to use the Ingnok 18.5″ might be the best large portable monitor on the market today. What is lacks in features, are made up for in simplicity… it just works. That makes it ideal for corporate use. Travelling executives don’t want too many Read more…