Launch the Sharepoint Management Shell or Windows Terminal as an administrator
Enter this command to connect to your Sharepoint Online service and enter your credentials Connect-SPOService -Url https://[your SharePoint url].sharepoint.com ie: Connect-SPOService -Url https://mattformayor-admin.sharepoint.com
Enter this command to set the SharePoint site to be unlocked Set-SPOSite -Identity “[your SharePoint SITE url” -LockState “unlock” ie. Set-SPOSite -Identity “https://mattformayor.sharepoint.com/sites/ipwgroup” -LockState “unlock”