SOLVED: Exchange Management Console – Attempt to connect to http://server.domain.com/PowerShell using “Kerberos” authentication failed

If you are able th launch the Exchange Management Console (EMC) but see the following error when you attempt to expand a segment, we have the solution:

exchange 2010 mc error occured powershell using kerberos authentication failedexchange 2010 mc error occured powershell using kerberos authentication failed“The following error occurred while attempting to connect to the specified Exchange server ‘http://server.domain;

The Attempt to connect to http://server.domain/PowerShell using “Kerberos” authentication failed: Connecting to the remote server failed with the following error message: The WS-Managment Service cannot process the request

OR

The WinRM client cannot complete the operation within the time specified

The easy fix is to delete a file and registry entry:

  1. Close the EMC if you have it open
    1. if it will not close, just log off and back on
  2. Navigate to C:\users\<user>\AppData\Roaming\Microsoft\MMC and delete the Exchange Management Console config file
  3. Launch REGEDIT;
  4. Locate HKCU> Software > Microsoft > Exchange Server > <v14> > Admin  > Tools> and delete the key NodeStructureSettings
  5. Log off and back on

The EMC should now function properly now.

 

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Published by
Ian Matthews